Third-Party Risk Management Built the Way Regulators Expect It.
PartnerHub automates the full vendor lifecycle — from Know Your Partner (KYP) onboarding to continuous risk monitoring — with 200+ regulatory controls mapped per jurisdiction, AI-led due diligence, and instant audit-ready reporting for RBI, DORA, MAS, IRDAI, and more.
Key takeaways
- Automates the full third-party lifecycle: KYP onboarding, due diligence, assessments, monitoring, observations, and reporting.
- RBI IT Outsourcing Directions, DORA (Articles 28–44), MAS TRM, and IRDAI mapped at clause level.
- API-driven KYP (MCA, GST, PAN, credit bureau, PEP/sanctions) cuts onboarding time by ~65%.
- A standard deployment is typically operational in about 4 weeks.
Periodic Assessments Are Not Compliance — They Are Evidence That Compliance Was Attempted.
Annual or bi-annual risk assessments of outsourced service providers are fundamentally inadequate for the regulatory environment BFSI institutions now operate in. RBI expects continuous oversight of critical and material outsourcing arrangements. DORA requires ongoing monitoring of ICT third-party risks, sub-outsourcing chains, and concentration exposures. MAS TRM demands documented review of third-party incidents in near-real-time.
PartnerHub converts this regulatory expectation into an operational reality — not through bigger questionnaires and more frequent manual reviews, but through continuous, AI-augmented risk surveillance that produces audit-ready evidence as a natural by-product of everyday operations.
Role-Specific Portals — One TPRM Platform
Every stakeholder in the third-party lifecycle gets a purpose-built workspace — with strict data isolation and regulator-grade access controls.
Client Portal
Your institution's primary interface. Manage the full TPRM program — outsourcing opportunities, partner onboarding, assessments, risk monitoring, observations, remediation, and reporting. Full visibility across all third-party relationships.
Partner Portal
Dedicated interface for your outsourced service providers. Submit KYP information, respond to assessments, upload compliance evidence, and receive observations — with automatic notification workflows and secure document exchange.
Auditor Portal
Independent auditors access a dedicated read-only view of TPRM program effectiveness, assessment results, risk ratings, and audit trails — satisfying regulatory expectations for independent oversight without data exposure risk.
The Full Vendor Lifecycle — Engineered for Supervisory Scrutiny
Outsourcing Opportunity Lifecycle
Track and manage outsourcing decisions from initiation through closure. Embed risk assessment and regulatory materiality checks into every outsourcing decision — before commercial commitments are made.
Know Your Partner (KYP) Onboarding
Automated digital onboarding with API integrations to MCA, GST, NSDL, PAN verification, credit bureaus, PEP/sanctions checks, and bank account validation. 65% faster than manual processes.
AI-Led Due Diligence
OCR and computer vision AI models validate compliance certificates (CIN, PAN, ISO). Legal AI models review MSA, NDA, and SOW documents for anomalies and key term deviations — at scale.
Materiality & Concentration Tiering
Segment partners by regulatory materiality thresholds (critical vs. non-critical) and concentration risk exposure. Automated tiering aligned to RBI, DORA, and MAS frameworks.
Initial & Periodic Risk Assessments
Configure assessment questionnaires, weighted scoring, review workflows, and approval chains. Assign assessments to hundreds of partners simultaneously. AI-assisted review with anomaly flagging.
Continuous Risk Monitoring
24/7 automated monitoring of partner risk signals — financial health (news, credit ratings), cyber posture (vulnerability exposure, security incidents), operational events, and regulatory changes. Real-time alerts.
Observation & Remediation Tracking
Raise, assign, track, and close compliance observations with structured workflows, escalation paths, and deadline enforcement. Full audit trail for every observation lifecycle.
AI-Powered Assessment Review
Multi-level review framework combining AI anomaly detection with human expert validation. Flags inconsistencies, missing evidence, and scoring outliers — at the scale of enterprise TPRM programs.
Regulator-Ready Reporting
Generate audit reports, regulatory examination reports, board dashboards, and TPRM program status reports on demand. Every report traces to the specific control and regulatory clause it validates.
RoPA — Record of Processing Activities
Manage records of PII data processing activities across the vendor ecosystem — aligned to GDPR Article 30 and DPDP obligations for data fiduciaries and their processor relationships.
Jurisdiction-Specific, Clause-Level Regulatory Mapping
PartnerHub does not adapt generic control libraries for BFSI. Its Global Compliance Control Knowledge Graph contains jurisdiction-specific, clause-level regulatory mappings built by domain experts in banking, insurance, and financial services compliance.
| Regulatory Framework | Jurisdiction | Key Obligations Covered | PartnerHub |
|---|---|---|---|
| RBI IT and ITeS Outsourcing Directions | India | Board policy, due diligence, materiality assessment, ongoing monitoring, audit access, exit management | ✓ mapped |
| DORA — Digital Operational Resilience Act | EU (27 member states) | ICT third-party register, contractual obligations (Art. 30), concentration risk, sub-outsourcing, supervisory access | ✓ mapped |
| MAS Technology Risk Management (TRM) | Singapore | Outsourced service provider risk, cloud governance, incident reporting, supply chain security | ✓ mapped |
| IRDAI Outsourcing Regulations | India | Third-party distribution, claims processor controls, data localisation, policyholder protection | ✓ mapped |
| HKMA Outsourcing Guidelines (SA-2) | Hong Kong | Material outsourcing notification, due diligence, ongoing monitoring, exit management | ✓ mapped |
| GDPR / DPDP — Data Processing Obligations | EU / India | Data processor agreements, RoPA, sub-processor chains, cross-border transfer controls | ✓ mapped |
| ISO 27001 / ISO 42001 — Supply Chain Security | Global | Supplier security controls, AI system governance in vendor relationships | ✓ mapped |
Looking for the engine behind this coverage? Explore the Global Compliance Control Knowledge Graph →
PartnerHub, Answered
See PartnerHub Map Your Outsourcing Register to Live Controls.
A 30-minute session with a RegAhead risk intelligence specialist — tailored to your institution's regulatory jurisdiction and operating model.
No commitment required. Your data stays in your perimeter — before, during, and after your RegAhead deployment.